Your security is important to us

How we secure your information

We believe that security is an important aspect to consider when deciding to utilize any financial technology platform. We’ve built the Energia platform from the ground up with security in mind. Access to personal information is limited to authorized Energia employees and partners on a need-to-know basis. Some of the security policies and procedures that Energia and our third-party vendors have implemented include:

  • Data encryption
  • Multifactor authentication
  • Computer network security devices including firewalls
  • Continuous internal and external monitoring of our website
  • Recurring security training for Energia employee
  • Ongoing penetration testing of our website
  • Third-party security audits

Our team is always on the lookout for vulnerabilities. If you think you have found any vulnerability, please contact us at

Data Security

Data encryption technology scrambles sensitive information which theoretically makes accessing sensitive information by unauthorized individuals unfeasible. Customer information such as passwords, social security numbers, and other sensitive data is at a minimum 128-bit encrypted using hashing algorithms such as bcrypt and is never stored as clear text.

Account Security

Multifactor authentication is a layered security technology that requires users to provide multiple authentications to gain account access. Implementing multifactor authentication bolsters security by requiring bad actors to compromise multiple authentications to gain access to a user’s account. Implementing multifactor authentication is a key tool in your security toolbox. We require all Energia users and employees to enable multifactor authentication.

Infrastructure Security

Energia’s financial technology platform is hosted on Amazon’s AWS cloud infrastructure. AWS is the cloud computing services industry leader and holds multiple certifications and audits including SOC-2, SOC-1, ISO 27001, and FedRAMP. Energia leverages a wide range of security products and services provided by AWS such as Inspector and GuardDuty.