Energy Firms Must Help Struggling Customers under New Rules
New rules effective from December 14th mandate energy suppliers to support struggling customers with their bills. Ofgem now requires companies to proactively reach out to vulnerable customers who miss two monthly or one quarterly payment, assessing and addressing any financial difficulties. The BBC reports.
December 14, 2023
Latest news, resources and insights
The latest industry news, interviews, technologies, and resources.
February 15, 2024
Sustainable Energy Goals Require Public Investment in Emerging Technologies, BCG Chair Says
Charting the Future of Green Energy: Rich Lesser of BCG on Why Government Investment is Crucial for Affordable, Innovative Climate Solutions Post-COP28 - Discover how strategic funding can bridge the gap between current and future sustainable technologies.